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Shipping Policy

SHIPPING POLICY
Items are made up and shipped within 24 hours of the funds clearing, providing you have supplied us with all the information we need to make up your tag/s or item according to your specifications. Please be informed about your choice of shipping & associated costs.

We will endeavour to solve any postage problems and take great care with packaging when shipping your item. AusPost will deliver your item so please be aware that delivery times may vary. During peak seasons like Mother's Day, Father's Day and Christmas, delivery times can vary due to the huge amounts of deliveries from Australia Post. We do offer Tracked, Express and Registered Post as alternative postage options at an additional cost.

FREE SHIPPING
Is Regular Post Only. Your item will arrive in a 500g padded satchel bag/box. Regular Post does NOT have tracking capabilities.

We photograph your item with your address details before shipping. We will happily email you a photo upon request. If you selected Regular Post you will receive your order between 2 - 6 working days from the time we despatch your item(s). You may refer to the estimated time of delivery following this link - http://auspost.com.au/personal/parcel-delivery-standards.html

Please ensure that the address details that you provide on your order are correct. Any parcels that are returned to us due to an incorrect address may incur a reposting charge of $3.00 if less than 500g. Heavier items will be quoted separately.

REGISTERED MAIL/ SIGNATURE MAIL:
Cost: $4.00 payable by you. This means you get proof of posting when lodged at an Australia Post retail outlet, a signature obtained on delivery and compensation for loss or damage of up to $100. Generally, Registered Mail does not have tracking capabilities.

TRACKED MAIL OPTIONS

OPTION 1: PARCEL POST
Cost: $8.00 for items up to 500g payable by you. This means you will receive a proof of shipment showing your address details and the article number. You are then able to track your item online at auspost.com.au/track. Your purchase will arrive within 1 - 6 days, it is NOT Express.

OPTION 2: EXPRESS POST
Cost: $10.50 for items up to 500g payable by you. Express Mail means YOU GET IT FASTER! You will be sent a tracking number. Your purchase will arrive the next BUSINESS day if within the Express Post Network. You can check this by visiting: auspost.com.au/express post. Prompt delivery is given to Express Post articles posted outside of the network.

TRACKED MAIL OPTIONS
IDTAGS4U offers worldwide shipping. The recipient specified on the delivery address will be the importer of the purchased product and must comply with all laws and regulations of the destination country.

Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient specified on the delivery address may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.

Additional charges for customs clearance must be borne by the recipient specified on the delivery address. IDTAGS4U has no control over these charges and cannot predict what they may be. It is the responsibility of the recipient to contact their local customs office for more information. When customs clearance procedures are required, it can cause delays beyond IDTAGS4U original delivery estimates.

Please note during check out you are able to see the weight and cost of postage to your country by making the relevant selections and clicking the UPDATE button.

International Economy Post (No tracking):
0-50g = $4.00AUD
50g – 250g = $8.00AUD
250g – 500g = $18.00AUD

Standard International Post with Tracking
You may have multiple items as long as it does not exceed 20KG for $28.00 AUD

Express Post with Tracking and Signature on Delivery:
You may have multiple items as long as it does not exceed 20KG for $46.00 AUD

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