Items are made up and shipped within 24 hours of the funds clearing, providing you have supplied us with all the information we need to make up your tag/s or item according to your specifications. Please be informed about your choice of shipping & associated costs.
We will endeavour to solve any postage problems and take great care with packaging when shipping your item. AusPost will deliver your item so please be aware that delivery times may vary. During peak seasons like Mother's Day, Father's Day and Christmas, delivery times can vary due to the huge amounts of deliveries from Australia Post.
We do offer Tracked, Express and Registered Post as alternative postage options at an additional cost.
Free shipping is Regular Post Only. Your item will arrive in a 500g padded satchel bag/box. Regular Post does NOT have tracking capabilities. We photograph your item with your address details before shipping. We will happily email you a photo upon request. If you selected Regular Post you will receive your order between 2 - 6 working days from the time we despatch your item(s). You may refer to the estimated time of delivery following this link - http://auspost.com.au/personal/parcel-delivery-standards.html
Please ensure that the address details that you provide on your order are correct. Any parcels that are returned to us due to an incorrect address may incur a reposting charge of $3.00 if less than 500g. Heavier items will be quoted separately.
REGISTERED MAIL/ SIGNATURE MAIL:
Cost: $4.00 payable by you. This means you get proof of posting when lodged at an Australia Post retail outlet, a signature obtained on delivery and compensation for loss or damage of up to $100. Generally, Registered Mail does not have tracking capabilities.
TRACKED MAIL OPTIONS
OPTION 1: CLICK & SEND
Cost: $7.50 for items up to 500g payable by you. This means you will receive a proof of shipment showing your address details and the article number. You are then able to track your item online at auspost.com.au/track. Your purchase will arrive within 1 - 6 days, it is NOT Express.
OPTION 2: EXPRESS POST
Cost: $10.50 for items up to 500g payable by you. Express Mail means YOU GET IT FASTER! You will be sent a tracking number. Your purchase will arrive the next BUSINESS day if within the Express Post Network. You can check this by visiting: auspost.com.au/express post. Prompt delivery is given to Express Post articles posted outside of the network.
postage price is a standard international flat rate. Should you prefer another
postage option please contact us directly.